Privacy Policy

Last updated: 20 July 2026

This Privacy Policy describes how Melafori ("we", "us", or "our"), operating at melafori.site, collects, uses, discloses, and safeguards your personal information when you visit our website or interact with our services. We are committed to protecting your privacy in accordance with the Privacy Act 1988 (Cth) and the Australian Privacy Principles (APPs).

By using melafori.site, you consent to the practices described in this policy. If you do not agree, please discontinue use of our website.

1. Who We Are

Melafori is an independent gaming review and esports coverage platform based in Sydney, New South Wales, Australia. Our registered office is located at Level 12, 680 George Street, Sydney NSW 2000. For privacy-related enquiries, contact us at [email protected].

2. Information We Collect

2.1 Information You Provide Directly

  • Contact form submissions: name, email address, subject, and message content.
  • Newsletter subscriptions: email address.
  • Tournament registration: team name, captain's name, email address, game title, and state/territory.

2.2 Information Collected Automatically

When you visit melafori.site, we may automatically collect certain technical information, including:

  • IP address and approximate geographic location (country/state level).
  • Browser type, version, and operating system.
  • Pages visited, time spent on pages, and referring URLs.
  • Device type (desktop, mobile, tablet).

This information is collected through cookies and similar tracking technologies. Please refer to our Cookie Policy for full details.

3. How We Use Your Information

We use the information we collect for the following purposes:

  • To respond to your enquiries and contact form submissions.
  • To send you our newsletter if you have subscribed (you may unsubscribe at any time).
  • To process tournament registration requests and connect you with relevant organisers.
  • To analyse website traffic and improve the quality of our content and user experience.
  • To comply with legal obligations under Australian law.
  • To detect and prevent fraudulent or abusive use of our website.

4. Legal Basis for Processing

We process your personal information on the following grounds:

  • Consent: where you have explicitly provided consent (e.g., newsletter subscription, cookie acceptance).
  • Legitimate interests: for website analytics and improving our services, where these interests are not overridden by your rights.
  • Contractual necessity: to fulfil requests you have made (e.g., responding to contact form submissions).
  • Legal obligation: where required by Australian law.

5. Disclosure of Your Information

We do not sell, rent, or trade your personal information to third parties. We may share your information only in the following limited circumstances:

  • Service providers: trusted third-party providers who assist us in operating our website (e.g., hosting, email delivery), subject to confidentiality obligations.
  • Tournament organisers: where you have submitted a tournament registration, your team details may be forwarded to the relevant event organiser.
  • Legal requirements: where disclosure is required by law, court order, or government authority in Australia.

6. Data Retention

We retain personal information only for as long as necessary to fulfil the purposes for which it was collected, or as required by law. Contact form data is retained for up to 12 months. Newsletter subscriber data is retained until you unsubscribe. Analytics data is retained in aggregated, anonymised form.

7. Security

We implement reasonable technical and organisational measures to protect your personal information from unauthorised access, disclosure, alteration, or destruction. However, no method of transmission over the internet is 100% secure, and we cannot guarantee absolute security.

8. Your Rights

Under the Australian Privacy Principles, you have the right to:

  • Access the personal information we hold about you.
  • Request correction of inaccurate or incomplete information.
  • Request deletion of your personal information (subject to legal retention requirements).
  • Withdraw consent for newsletter subscriptions at any time.
  • Lodge a complaint with the Office of the Australian Information Commissioner (OAIC) at oaic.gov.au.

To exercise any of these rights, please contact us at [email protected]. We will respond within 30 days.

9. Third-Party Links

Our website may contain links to third-party websites (e.g., game developer sites, tournament platforms). We are not responsible for the privacy practices of those websites and encourage you to review their privacy policies independently.

10. Children's Privacy

Melafori is not directed at children under the age of 13. We do not knowingly collect personal information from children. If you believe a child has provided us with personal information, please contact us immediately and we will delete it.

11. Changes to This Policy

We may update this Privacy Policy from time to time. The "Last updated" date at the top of this page will reflect any changes. We encourage you to review this policy periodically. Continued use of melafori.site after changes constitutes your acceptance of the updated policy.

12. Contact

For any privacy-related questions, requests, or complaints, please contact our Privacy Officer:

  • Email: [email protected]
  • Post: Privacy Officer, Melafori, Level 12, 680 George Street, Sydney NSW 2000, Australia